FAQ

1. How come my credits don't show after I have surfed?
2. How do I change my email address and password?
3. Can I change my username?

How come my credits don't show after I have surfed?

Many users have auto assigned 100% of credits earned. This means that all credits earned are added to your sites and not your unused credits pool.

To add credits to unused change the auto assign weight on your sites on the 'Assign credits' page.

If you have weighted a total of 75%, 0.25 of each
credit earned are added to unused credits and
the rest, 0.75 credits are added to your site(s).

Mystery credits are also auto assigned the same way as credits. If you have 100% auto assigned no unused credits will be added.

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How do I change my email address and password?

To change your account info you must log in
and click 'Account Info' from the menu.

Here you can type in the new email address
in the email field. Just remember that a new
password will be generated when you enter a
new email address. The password will be sent
to the new email address.

When you change your password it will be
saved and changed at once.

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Can I change my username?

No. To change your username you need to delete your current account and then sign up again using your new username.

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